Scam Council Tax Phone Calls

Local residents have been receiving scam calls purporting to be from the local council.

The caller claims to be from the Council Tax recovery team and explains that the resident is in arrears for their Council Tax and must pay an amount to bring it up to date.

These calls are not from Test Valley Borough Council. We do not make outgoing calls to residents asking for payment of arrears, this would normally be done by email or post and we do not identify ourselves as ‘Council Tax Recovery Team’.

If you receive any phone calls regarding Council Tax, please hang up and call Test Valley Borough Council on 01264 368000.

For more information and advice about fraud please visit:

Please share this information with any vulnerable people as they are most likely to be targeted by these scams.

Polly has almost 20 years in the media industry. As Editor of Andover and Villages, she strives to bring the latest and greatest news with a minutes notice. Polly can be contacted via or alternatively called at