Residents in Hampshire are being encouraged to book their GP appointments and order their repeat prescriptions online.
All GPs in Hampshire are now able to provide this service, called Patient Online, making it much more convenient for many patients. The service is accessible from any location via a computer, smartphone or tablet or patients can still call or visit the surgery if they wish.
NHS England’s south region has launched a campaign to promote Patient Online, targeting busy commuters who might struggle to find the time to book GP appointments, and carers who often have to make appointments and order repeat prescriptions for relatives, as well as themselves. Adverts will be appearing on buses and trains and there will be stands in local shopping centres giving people information about the service.
Since Patient Online has been introduced GPs have reported a ‘freeing up’ of phone lines as more patients make use of these online services. This in-turn has given staff more time to deal with other critical issues and queries.
NHS England South is particularly keen to encourage patients to make use of the service to order repeat prescriptions prior to the Christmas and New Year holiday when many pharmacies will be closed.
Residents can start using the service once they have registered with their GP practice.
Dr Nigel Watson MBBS FRCGP, Chief Executive of Wessex Local Medical Committees Ltd, said:
‘‘Booking your GP services online offers more convenience, choice and control to patients.
“You can access these services anytime, anywhere and it removes the need for you to call or visit the surgery in person for routine assistance.
“The response from our patients has been very positive, as they really appreciate the convenience of the service. It’s easy to use and secure, and the registration process is quick and simple and in most cases you will have immediate online access.”