Need to Contact the Council? There’s an App For That!

Test Valley Borough Council has launched a brand new smartphone app that allows residents to report issues such as street cleaning and waste and recycling concerns quickly and easily.

My Test Valley is simple to use, free of charge and even works with the mapping software on smartphones so that users can pinpoint exactly where in the borough they are reporting from. Once the short registration form is complete, a selection of categories will appear on the screen for the user to select the type of issue they would like to report. Updates on how the report is progressing will then be sent to the registered email address.

Corporate Portfolio Holder, Councillor Phil North, said: ““My Test Valley is a modern, user-friendly app that allows residents to contact the Council quickly and conveniently to report matters such as fly-tipping, missed bin collections and overgrown hedges. It means that we are made aware of environmental matters sooner so we can take action.” My Test Valley is available to download from the Apple App Store for iPhones and iPads, Google Play for Android phones, or the Windows Store for Windows phones. The Council’s website follows the same system as the app so that residents can log their concerns online if they don’t have a smartphone. Simply visit and click on report on the blue banner at the top of the homepage.

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