Hospital staff recognised by patients and colleagues for their dedication and commitment were commended at a special WOW! Lunch event hosted by Hampshire Hospitals NHS Foundation Trust.
Clinical, administrative and support staff from across the Trust were nominated for the care and support they demonstrated in their work, and often for going above and beyond the call of duty.
23 individuals and eight teams were put forward by grateful patients, relatives and by fellow staff at the Trust, which runs the hospitals in Andover, Basingstoke and Winchester.
Becky Toms, community children’s nurse, won her award for the devotion and compassion she showed to a young girl in her care and to her family, who described Becky as “a friend, agony aunt, nurse, play worker and a shoulder to cry on”.
Becky said: “I was nominated by a parent of a child I looked after for 3 years. The parents thought I went above and beyond.
“It’s great for the good things to be recognised. It makes me feel really proud.”
Chris Wilgar and his colleagues in the paediatric diabetes specialist nursing team, were nominated by parents for their commitment to their patients, particularly the yearly residential activity days they take young diabetic patients on, where they take part in activities, including kayaking, rafting, and zipwire.
Chris said of his award: “I’m very proud to be thanked in this way”.
Mark Walker and the security team were recognised for the calm and professional way in which they keep patients and staff safe. He said: “I’ve never been to an award celebration lunch before, so it’s really nice to be invited and it’s good to see how many different people doing all sorts of different jobs have won awards. We all just think we’re doing our job but still it’s nice to be recognised for it.”
Susan Horton and Caroline Nash organised a tea party for the Trust’s volunteers. They said: “It was a real team effort, all of us got involved. It was a lot of hard work but it was all about doing it together.
“The volunteers seemed to really enjoy it – we had cakes, vintage tea sets – the volunteers said they were just expecting to have a cup of tea and a biscuit and were amazed that we were treating them really specially.”
Award winners came from a wide range of services from across the Trust, including maternity services, pathology, the library and the day surgery unit.
Donna Green, Hampshire Hospitals’ chief nurse, presented staff with their certificates at the event, at The Ark, Basingstoke and North Hampshire Hospital. Donna, who will be retiring at the end of August, was surprised herself with special recognition award from the national WOW! Awards, for her commitment to the scheme.
She said: “I’ve got mixed feelings because this is going to be my last WOW! Awards lunch.
“It is one of the highlights in our calendars , where we get all our winners together to celebrate and say thank you. You can hear the buzz in the room.
“We have got the whole range of staff, clinical and non-clinical, junior and senior. I’m really glad to have been able to present awards and to reflect on how successful the awards are.”
Staff can be nominated for a WOW! Award by their colleagues, patients or visitors throughout the year, with a handful of winners selected by the trust’s public governors each month.