Maintaining and improving Hampshire’s highways remains a top priority for the County Council, which is hoping to hold on to its top position in residents’ satisfaction with how it looks after their roads.
Hampshire residents’ views on highways and transport services will once again be compared with others across England, thanks to the National Highways and Transport Public Satisfaction survey.
Questionnaires are being sent to a minimum random sample of 3,300 Hampshire residents, followed by a reminder, with local and national results to be published in early October.
Councillor Seán Woodward, Executive Member for Economy, Transport and Environment, said: “We’ve just completed a programme of extra maintenance funded by successful bids to the Government’s pothole and flood repair funds, which resulted in an additional £17.5 million going into resources and equipment to fix an extra 120,000 potholes across the county in a year. But we know there is always more to do, and we continue to look for innovative and efficient ways to make the most of our resources.
“This survey is extremely useful for us as it highlights the highways and transport issues which matter most to people, helping us understand customer views better and working together to deliver the most satisfactory, yet efficient outcomes for local residents. We’d be grateful if as many people as possible could return the questionnaire, if they receive one, as the results help draw a full picture of the situation across the whole county.”
Hampshire County Council is one of 86 Local Authorities to sign up to the standardised survey that will ask members of the public exactly the same questions, whether they live in Hampshire, Herefordshire or Hertfordshire.
The survey, which is being run for the eighth year is the largest collaboration between Local Authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.
Residents who receive the questionnaire can complete the survey online if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.