Anthony Brown, Steve Davis, Mark Pearce, Dan Legg
The KJM Group has been voted the best in the Southern region for a 5th time in a customer satisfaction survey of more than 15,000 homeowners nationwide.
Andover-based KJM gained the highest score in Southern England in the survey by Network VEKA, the respected standards and guarantees body for home improvement companies across the UK.
KJM’s Mark Pearce received the trophy from snooker legend and TV Jungle Celebrity Steve Davis at a gala awards event in Nottingham on Saturday (Sept 20).
“This award really means something to us,” said Mark after the ceremony, “We always knew we could live up to the standards expected by Network VEKA but now with this trophy, we have another way of proving it to our customers. It’s also important to us that it’s the opinions of actual homeowners, so we know they must be genuinely happy with our work.”
The annual survey is based on questionnaire responses from every customer of every one of Network VEKA’s member companies after the installation of windows, doors, conservatories or similar home improvements. The organisation was established in 1996 to help quality local window, door and conservatory companies to stand above the chequered reputation of the industry. Now, with more than 200,000 satisfied customers, its members are still regularly audited to work to the same strict standards as well as offering the organisation’s own insurance-backed guarantees every time. Steve Davis has worked with Network VEKA for many years, helping member companies to promote those strict professional standards.